I recently made the switch from 30Boxes to Google Calendar. I was generally happy with 30Boxes but just had to give Google a try when it started grokking the Outlook invites I was receiving. The biggest question I had to answer before I made the leap was: “Just how big of a leap is this?”.
The fact of the matter is: Google Calendar was easy to join – and that’s great – but if it wasn’t easy to leave, I wouldn’t have given it a chance. I really like products that make canceling/leaving easy and I’m not the only one around here that feels that way.
If you want to switch your evidence system, it should be easy. It shouldn’t cost you some excessive amount of money and it shouldn’t cost you some excessive amount of time.
Likewise, if you want to “give a new product a chance” – you need to know that if you don’t like it, you can always dump everything back into the old system without wasting too much time and/or money – and certainly without losing any data. The last thing you need is one project stuck over in some tool that you didn’t like.
Of course, nobody wants you to leave their product and take your money elsewhere, but if they really believe in their product: They know you’ll be back.

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